Privacy Policy

---

Privacy Policy

Effective Date:  8/14/2025

Open Hearts of Florida (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices regarding data collection, usage, sharing, and dispute resolution.

________________________________________

Information We Collect

We collect personal information that you voluntarily provide when interacting with our website, including but not limited to:

• Name, email address, phone number

• Employment history, resume details

• Payment information (for training, events, or services)

• Location data and job preferences

• Any other information submitted through forms, applications, or communications

We may also collect technical data such as IP address, browser type, and usage patterns through cookies and analytics tools.

________________________________________

How We Use Your Information

By using our website, you authorize Open Hearts of Florida to collect, store, and use your personal information for the following purposes:

• To match you with job opportunities and employers

• To connect you with training providers and career resources

• To send you updates, newsletters, and event invitations

• To improve our website, services, and user experience

• To process payments and manage registrations

We may share your information with trusted third-party partners, including employers, training organizations, and service providers, solely for the purpose of fulfilling the services you request.

________________________________________

Consent to Data Usage

By accessing and using our website, you acknowledge and agree that:

• You voluntarily provide your personal information

• You authorize us to use and share your information as described in this policy

• You understand that your data may be used to facilitate job placement, training enrollment, and service delivery

You may withdraw your consent at any time by contacting us, though doing so may limit your access to certain services.

Credit Card Information

We take the security of your payment information seriously. All credit card transactions are processed through secure, encrypted payment gateways. We do not store full credit card numbers or CVV codes on our servers.

Your payment data is handled with strict confidentiality and in compliance with industry standards such as PCI-DSS (Payment Card Industry Data Security Standard).

________________________________________

Arbitration Agreement

In the event of any dispute, claim, or controversy arising out of or relating to your use of our website or services, you agree to resolve such matters through binding arbitration rather than in court.

• Arbitration will be conducted under the rules of the American Arbitration Association (AAA)

• The arbitration will take place in the State of Florida

• Each party will bear its own costs unless otherwise determined by the arbitrator

• You waive the right to a jury trial or to participate in a class action

This agreement to arbitrate is intended to be interpreted broadly and applies to all claims arising from your use of our services.

________________________________________

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

• SSL encryption

• Secure server infrastructure

• Access controls and authentication protocols

________________________________________

Your Rights and Choices

You have the right to:

• Access and review your personal data

• Request corrections or deletions

• Opt out of marketing communications

• Withdraw consent for data usage

To exercise these rights, please contact us at [Insert Contact Email].

________________________________________

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

________________________________________

 Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Open Hearts of Florida

openheartsofflorida@gmail.com

561-572-6832

 https://openheartsofflorida.org

Arbitration Agreement

In the event of any dispute, claim, or controversy arising out of or relating to your use of the Open Hearts of Florida website, services, or this Privacy Policy, you agree to resolve such matters through binding arbitration rather than in court.

By using this website, you acknowledge and agree to the following terms:

Waiver of Jury Trial

You waive your right to bring any claims in court or to have disputes resolved by a judge or jury.

Scope of Arbitration

This agreement applies to all disputes, including but not limited to those related to data privacy, service access, employment matching, and payment processing.

Arbitration Rules

Arbitration will be conducted under the rules of the American Arbitration Association (AAA) or another mutually agreed-upon arbitration body. The arbitration will take place in the State of Florida, unless otherwise agreed.

Individual Basis Only

You agree that arbitration will be conducted solely on an individual basis. Class actions, collective arbitrations, or other representative proceedings are not permitted.

Costs and Fees

Each party will bear its own legal costs and fees unless the arbitrator determines otherwise.

Binding Decision

The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.